1. Who We Are

Our website address is: la-pilatesstudio.com We are a Pilates studio committed to providing high-quality Pilates classes, private training, and wellness support.

2. What Personal Data We Collect and Why

When you register, book, or make a purchase with La Pilates, we may collect personal information such as:

• Your name, phone number, and email address
• Health-related details (e.g. injuries, medical conditions, pregnancy)
• Billing information for payment processing
• Feedback or preferences to improve your experience

We collect this information to:

• Manage your bookings and class attendance
• Ensure the safety and suitability of our sessions
• Communicate promotions, studio updates, and health & safety info
• Process payments and issue invoices

3. Consent

By providing your personal information for transactions, bookings, health declarations, or inquiries, we assume your consent to use that information for those specific purposes only. For any other purposes, such as marketing communications, we will either ask for your express permission or provide a clear opt-out option. If you change your mind, you may withdraw your consent at any time by contacting us at: hello.lapilates23@gmail.com

4. Disclosure of Information

We will only disclose your personal information:

• If required by law
• If you violate our studio policies
• If necessary to protect our legal rights or safety
  
   

5. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers. Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

We take reasonable precautions to ensure your personal information is secure, including:

• Encrypted data storage
• Access controls for staff
• Secure third-party platforms

However, no digital transmission or storage is 100% secure, so we encourage you to take precautions when sharing sensitive data online.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences or cart items
• Understand site usage to improve our services

You can disable cookies via your browser settings. However, this may affect your experience on our website.

8. Photos, Videos & Social Media

With your consent, we may use photographs or videos taken during classes for marketing, social media, or promotional materials. You may opt-out by notifying our staff or contacting us directly.

9. Age of Consent

By using this website or our services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use our services.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If significant updates are made, we will notify you via email or announcement at the studio or website.

11. Contact Information

If you have any questions, wish to access, correct, or delete your personal information, or submit a complaint, you may contact us at:

• Email: hello.lapilates23@gmail.com
• Phone: +6012-8188076
• Address: La Pilates KL, Unit 28-2, Level 2, ECO SKY 972, Batu 6 ½, Jalan Ipoh, Taman Wahyu, 68100 Kuala Lumpur, Selangor, Malaysia